• half-board accommodation
• rich buffet breakfast
• buffet dinner
• Unlimited use of the spa world (1 swimming pool, 1 adventure pool and 1 children’s pool)
• Unlimited use of the sauna world: Finnish sauna, aroma sauna, ice fountain, shower, heated bench, devil’s sauna, infrared sauna, steam cabin, heated built-in lying sauna bench and shower bucket
• participation in our sports and fitness programmes
• use of our gym
• WIFI
• bathrobe in the room
• VAT

• Local tax: 1,5 EUR / person / night (over 18).
• Parking fee: in our underground car park or open-air car park in front of the Hotel: 2,7 EUR / day / vehicle
• Use of the electric car charger: extra 1,4 EUR / hour, in addition to the parking fee

• Check-in: from 15:00 onwards
• Check-out: by 11:00

• Early check-in to your room from 12:00-15:00: 20 EUR / room
• Early check-in to your room from 10:00-12:00: 30 EUR / room

• Late check-out from 11:00-14:00: 20 EUR / room
• Late check-out from 14:00-18:00: 30 EUR / room

Extra bed in a Forest double room with a responsible adult:

• Under 6s free of charge
• 6 - Under 12s: 50% discount off / child / night
• 12+’s: 20% discount off / child / night

Our extra beds are only suitable for children or young adults as they are only 160 cm long.
Further discounts are available on our Connecting Family Rooms, Family Apartments and Family Suites.

To confirm your booking, a 50% advance payment is required, during the high-season, the necessary amount is 80% or 100%. The deadline for the payment is indicated in the confirmation.

• As a guarantee for your reservation please provide us either with your credit card details (type: Visa, Mastercard, / number/ expiry date) or 50% of the above confirmed total cost should be transferred to our bank account.
• The reservation can be cancelled 7 days prior to arrival.( 14 days while holiday periods)
• In case of cancellation within 7 days or no show the hotel is eligible to charge the full amount as penalty.

Hotel services may be paid for at the reception in cash, by credit card (Visa, MasterCard, Maestro).

Dress code in the Evergreen restaurant : smart casual. Please comply with this policy when entering the restaurant.

Please do not wear a bathrobe in the community spaces of the Hotel (except for in the spa and wellness areas).

The parking fee in our underground car park or open-air car park in front of the Hotel is 2,7 EUR / day / vehicle.

2 electric car chargers are available in our open-air car park in front of the Hotel. Charging fee (in addition to the parking fee) is 1,4 EUR / hour.

Parking fee: 2,7 EUR / day / vehicle.